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Can anyone tell me if a refund is possible?

Refund Gold

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5 replies to this topic

__vromer__ #1 Posted 19 September 2017 - 01:41 AM

    Lance-corporal

  • Player
  • 24775 battles
  • 14
  • Member since:
    12-06-2014

So recently, I've mistakenly used up free XP to unlock the AMX 12t, the problem was that I had no free XP, so it used up my gold to unlock the tank.

So I submitted a ticket asking for a refund, is it possible to get that gold back?



TovarishchJohn #2 Posted 19 September 2017 - 01:46 AM

    Lance-corporal

  • Player
  • 3804 battles
  • 51
  • [TSAR]
  • Member since:
    12-03-2015
I don't think so mate.

Watch my stream here: https://www.twitch.tv/tovarishchjohn - Every Sunday Monday Wednesday 10PM (+3 GMT)


__vromer__ #3 Posted 19 September 2017 - 01:50 AM

    Lance-corporal

  • Player
  • 24775 battles
  • 14
  • Member since:
    12-06-2014

View PostTovarishchJohn, on 19 September 2017 - 01:46 AM, said:

I don't think so mate.

it makes me sad....:(



jylpah #4 Posted 19 September 2017 - 04:39 AM

    First Sergeant

  • Player
  • 12230 battles
  • 4,009
  • [AFK]
  • Member since:
    08-05-2014
Contact WG Support and ask. If you have not played the AMX 12t, they my accept the return of Gold. 

#CutTheCrapJustSendTheReplays

Jylpah @EU  Jylpah @Asia  Tier V-X Tank Ranking      Jylpah is SKUX


__vromer__ #5 Posted 19 September 2017 - 11:27 AM

    Lance-corporal

  • Player
  • 24775 battles
  • 14
  • Member since:
    12-06-2014

View Postjylpah, on 19 September 2017 - 04:39 AM, said:

Contact WG Support and ask. If you have not played the AMX 12t, they my accept the return of Gold. 

 

I've contacted them, I asked in the ticket I wrote, that they could delete 21k free XP and give me 700 gold back.

Also, is the ticket system automated?

 



Gentleman_l8astard #6 Posted 19 September 2017 - 12:58 PM

    Senior Sergeant

  • Player
  • 9680 battles
  • 899
  • Member since:
    09-01-2013

View Post__vromer__, on 19 September 2017 - 02:41 AM, said:

So recently, I've mistakenly used up free XP to unlock the AMX 12t, the problem was that I had no free XP, so it used up my gold to unlock the tank.

So I submitted a ticket asking for a refund, is it possible to get that gold back?

 

It's not possible to get gold refunded, but you can force a refund of the cash spent for gold via iTunes, google play ect.  Be warned: if you force a cash refund, it is possible that WG will look your account until the refunded amount is payed back.  I did it after the 3.8 crisis and didn't get locked out, but that's not to say it won't happen to you.

 

 







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