Ok guys, I have submitted recent pingplotter reports to WG tickets that show lost packets and increase lag only present at the last jump to wG servers......guess what response they said.....my ISP!!!!
However, you will see elsewhere in this forum that I have taken advice and changed the DNS to a company called Cloudfire.
Whilst others have said it improved the system, in my case both ping and lag, others on the forum say it doesn't work.
Therefore my advice is try it for yourself, if it works great use it, if not you haven't lost anything as WG are totally against actually trying to solve the problem.
Good luck and see you on the battlefield.